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Business/Operations Analyst Service
Business/Operations Analyst: Streamlining SaaS Operations
A design software company faced bottlenecks in its go-to-market process. Outpost’s Business Analyst automated workflows, reduced manual tasks, and built real-time dashboards.
Client: SaaS Design Platform
Industry: SaaS (Design Software)
Service Provided: Business/Operations Analysis
Background:
A SaaS company faced inefficiencies in its go-to-market (GTM) process, leading to delays in onboarding and customer activation. Outpost’s Analyst streamlined workflows to improve scalability.
Our Approach:
- GTM Workflow Analysis: Mapped processes, identified bottlenecks, and prioritized high-impact areas.
- Automation: Streamlined lead assignment and customer hand-offs to reduce manual effort.
- Data Dashboards: Created real-time metrics for lead conversion and onboarding timelines.
Results:
- 50% reduction in onboarding time.
- 30% increase in lead conversions.
- Enhanced strategic decision-making with real-time dashboards.
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